Customer Care Center

We're dedicated to making sure you have the BEST experience possible shopping with us at Shop POMP TX! Find handy info below about returns, orders, shipping, and our stores. Still have a question or need order help? Fill out the form below to email us and we'll be right on it.

Start a Return

Make easy, breezy returns within 30 days for store credit in our return portal! If you've added on re.do return shipping at checkout, your return is free.

Start a Return

Return & Refund Policy

We accept returns within 30 days for store credit for new and unused items, with all original tags and labels attached. Head over to the return portal to get started!

More Policy Info

Shipping Information

Free shipping on orders $100+ (automatically applied), and $9.99 regular shipping. It typically takes 1-2 business days to ship, and then 3-5 days during shipment!

More Shipping Info

Visit + Contact Our Stores

Our 2 adorable storefronts are located in River Oaks, TX and Richmond, TX. Come in to find your new fav outfit and to share a smile and happy hour with us!

Store Details
Get in Touch!

Visit & Contact Our Stores

📍Visit Us: 2708 Sackett Street, Houston TX 77098

📞 Call Us: 713-524-2852

💌 Email Us: Riveroaks@shoppomptx.com

🛍️ Hours: Tues-Sat, 10am - 6pm

🥂 Happy Hour: Thursdays, 4-6pm

📍Visit Us: 611 Jackson St Ste A2, Richmond TX 77469

📞 Call Us: 346-843-2273

💌 Email Us: Richmond@shoppomptx.com

🛍️ Hours: Tues-Sat, 10am - 6pm;

2nd & 4th Sun, 10am - 1pm

🥂 Happy Hour: Thursdays, 4-6pm