Customer Care Center
We're dedicated to making sure you have the BEST experience possible shopping with us at Shop POMP TX! Find handy info below about returns, orders, shipping, and our stores. Still have a question or need order help? Fill out the form below to email us and we'll be right on it.
Return & Refund Policy
We accept returns within 30 days for store credit for new and unused items, with all original tags and labels attached. Head over to the return portal to get started!
Free shipping on orders $100+ (automatically applied), and $9.99 regular shipping. It typically takes 1-2 business days to ship, and then 3-5 days during shipment!